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DESIGN

HOUSE

Be inspired by the timeless designs Laura has been creating since 2002 and begin your own paper experience with our calligraphy and color visual. Find out today how we can be of service— no matter where you are in the wedding planning process. 

DESIGN

HOUSE

Learn how Laura and Alyssa continue to foster the cornerstone of their company with calligraphy tools and teaching for beginners, hobbyists and beyond— as well as in-person services to enhance events and take the stress out of stationery.   

Discover how Laura’s beloved landscape contributes to her creativity and be inspired to make every day artful with curated calligraphy solutions, fine art influenced by Foxhill, and sought-after garden goods.

DESIGN

HOUSE

Discover how Laura’s beloved landscape contributes to her creativity and be inspired to make every day artful with curated calligraphy solutions, fine art influenced by Foxhill, and sought-after garden goods.

DESIGN

HOUSE

TErms & Conditions

Custom work must be reviewed within 48 hours of delivery. If within 48 hours of delivery, and at the sole discretion of Laura Hooper Design House, reasonable requests for revision will be considered.

all sales are final

Custom work: Due to the handwritten quality of all our work, we do not offer refunds on any orders. With hand lettering, it is common for there to be variances in the spacing, size and style of letters. Calligraphy is an art and no two handwritten pieces can be identical. Please refer to your signed contract for full details on custom work terms.
Shop orders: We do not offer refunds for any products that contain proprietary information {starter kit, beyond beginner guide, etc}, digital content which is made available immediately upon purchase or handwritten work of any kind. For non-proprietary items, an exchange will be granted for defective items. Exchanges due to purchaser error will be accommodated on a case-by-case basis and are subject to a re-stocking fee of 20% plus shipping for the return and replacement item.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

REFUNDS & RETURNS

Laura Hooper Design House may post photos at its discretion of daily work & client correspondence on social media platforms and/or our company blog. All designs and client work belong to Laura Hooper Design House and can be shared at any point during the design, production and/or handwritten process and/or following an event. If a client prefers that their design/custom work not be shared, a non-disclosure agreement can be submitted to Laura Hooper Design House for term agreement.

social media

Your purchase contains proprietary material that is owned by, or licensed to Laura Hooper Design House. This material may include, but is not limited to, the design, layout, look, appearance, text, images, audio, videos, data, wallpaper and graphics (including the HTML code used to generate it). You may not use this product, or any part of it, for commercial purposes. Laura Hooper Design House must authorize use by any party other than you or for any use other than your own personal learning/use. You may not copy the purchased item or any items shown on our website nor allow others to copy it. All copyright, trademarks, design rights and other intellectual property (registered and unregistered) shall remain vested in Laura Hooper Design House. Any material given to you in the course of an online educational program is proprietary, copyrighted and developed specifically for the Program. You agree that such proprietary material is solely for your own personal use. You agree not to make use of Program for commercial purposes in any manner. Any disclosure to a third party, copying or republishing any portion of this Program or its contents is strictly prohibited and constitutes infringement.

INTELLECTUAL PROPERTY

You agree that you will pay for all products purchased through this site and that Laura Hooper Design House may charge your payment method for any products purchased and for any additional amounts including taxes. You are responsible for the timely payment of all fees and for providing Laura Hooper Design House with a valid payment method.

We use the latest software to encrypt your personal information automatically while in transit over the Internet. Products and/or services are available for purchase through the highly secured payment processors of Shopify, Intuit, Stripe and Square. These third party processors provide supreme safety and reliability in your transaction. They monitor every transaction, 24/7 to prevent against fraud, email phishing, identity theft, and general displeasure. Every transaction is heavily guarded behind their next-level encryption.

Payment is accepted upon order submission via Credit Card. All payment is due prior to the start of writing due to the handwritten nature of our work. When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

payment

Products are provided “as is” and “as available,” without representation or warranty of any kind. Laura Hooper Design House will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this product: for any indirect, special or consequential loss; or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. These limitations of liability apply even if Laura Hooper Design House has been expressly advised of the potential loss.
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.

Before we share your personal data with any third party for their own marketing purposes we will get your express consent.
You can ask us or third parties to stop sending you marketing messages at any time by emailing us at hello@laurahooperdesignhouse.com

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.


DISCLAIMER OF WARRANTY AND LIMITATIONS OF LIABILITY

From time to time there may be information on our Web Site or in our catalogue that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Laura Hooper Design House reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after order submission).

ERRORS & OMISSIONS

Laura Hooper Design House's failure to exercise any right provided for herein shall not be deemed a waiver of any further rights hereunder. Laura Hooper Design House shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Laura Hooper Design House's reasonable control. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable. This Agreement is not assignable, transferable or sub-licensable by you except with Laura Hooper Design House's prior written consent. This Agreement shall be governed by the laws of the State of Virginia and the parties shall submit to the exclusive jurisdiction of the Virginia courts. A party that substantially prevails in an action brought under this Agreement is entitled to recover from the other party its reasonable attorneys’ fees and costs. Both parties agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and that all modifications must be in a writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of this Agreement and you acknowledge that you do not have any authority of any kind to bind Laura Hooper Design House in any respect whatsoever. To contact us with any questions or concerns, please refer to our contact page. By checking out from our shop or signing a contract, I acknowledge that I have read and accept the terms of the above agreement.

MISCELLANEOUS